🔒 SSL/TLS Encryption — every connection you make is protected Live Support — 24/7 in Bengali Privacy-Related Support 🛡️ Data Is Never Sold — Never, to no one 🔑 Two-Factor Authentication — Enable it from Account Settings 📋 Privacy Policy — Last Updated: January 2026 🔒 SSL/TLS Encryption — every connection you make is protected Live Support — 24/7 in Bengali Privacy-Related Support 🛡️ Data Is Never Sold — Never, to no one 🔑 Two-Factor Authentication — Enable it from Account Settings 📋 Privacy Policy — Last Updated: January 2026
Last Updated: January 2026
🔒 Privacy Policy

fu99 Privacy Policy — Our Commitment to Protecting Your Information

Fu99 respects your personal data. On this page, find out what information we collect, why we hold it, and how we keep it secure — all explained in plain, simple English.

🔒 SSL Secured 🛡️ Your Data Is Never Sold 🇧🇩 Written in Bengali ✅ Transparent Policy
🛡️
Your Data Is Safe
All Data Via SSL/TLS Encryption Reserved.
Third Parties No data is ever sold.
Password In hashed format Encrypted — unreadable to anyone.
Your Information Delete at any time Can be requested.
2-Factor Authentication Supported — add an extra layer of security to your account.

Fu99's Core Data Protection Principles

Six core principles that set fu99's Privacy Policy apart

End-to-End Encryption
Every piece of data transmitted between your browser or app and fu99's servers is protected by SSL/TLS encryption — the same bank-grade security technology used by leading financial institutions.
Data Is Never Sold
fu99 never sells your personal data, gaming history, or financial information to any third party. Your data belongs to you alone.
Hashed Passwords
Your password is never stored directly — only an encrypted hash is kept. This means fu99 staff cannot view your password under any circumstances.
Minimal Data Collection
fu99 only collects information that is strictly necessary to provide its services. Unnecessary data is neither requested nor stored.
Right to Correction & Deletion
You can request to view, correct, or delete your personal information at any time. Our support team processes such requests promptly.
Cookie Transparency
Which cookies fu99 uses, why they are used, and how to disable them — all of this is clearly explained in this Privacy Policy.

1Introduction

fu99 (hereinafter "we" or "the Platform") is an online gaming and Sports Betting service provider operating in Bangladesh. This Privacy Policy explains how fu99 collects, uses, stores, and protects your personal data.

By using the fu99 website or app, you agree to this Privacy Policy. We treat the protection of your data as a genuine responsibility — not merely a regulatory checkbox.

This policy was last January 2026— updated. Members will be notified of any major changes.

Please Note: This Privacy Policy governs fu99's Terms & Conditions Should be read together.

2What Information We Collect

Fu99 only collects information that is strictly necessary to provide its services. No unnecessary data is ever requested.

Data Type What Data Why It's Collected
Identity Information Full name, date of birth, and national ID number (for KYC purposes) To verify identity and confirm age eligibility
Contact Information Mobile number, email address Account verification, notifications & support
Financial Information Mobile banking numbers (bKash/Nagad/Rocket) and transaction history To process deposits and withdrawals
Gaming Data Betting history, game preferences, and win/loss records Service improvement and Responsible Gaming monitoring
Technical Information IP address, device type, and browser version Security Monitoring & Fraud Prevention
Please Remember: fu99 will never ask for your mobile banking PIN, OTP, or bank password. Any such request is a fraudulent attempt.

3How We Use Your Information

Fu99 uses collected data solely for the following purposes:

  • Account Management: Registration, login, password recovery, and account security.
  • Payment Processing: Processing deposits and completing withdrawals.
  • KYC Verification: To verify age and identity — especially prior to large withdrawals.
  • Customer Support: To respond to your complaints, questions, or requests.
  • Security: Detecting and preventing fraud, money laundering, and unfair activity.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Responsible Gaming: Detecting excessive gaming patterns and alerting members in a timely manner.
  • Promotional Communications: With your consent, to inform you of new offers and updates — unsubscribe at any time.

4Who We Share Your Data With

Fu99 never sells your personal data to any third party. However, limited information may be shared with trusted partners to keep our services running:

  • Payment Providers (bKash, Nagad, Rocket): Information required to process transactions — used solely for that purpose.
  • Game Providers: Session data required to run games — not linked to personal identity.
  • Cybersecurity Firms: To operate our fraud prevention systems — under strict confidentiality agreements.
  • Legal Authorities: To the relevant government authorities when legally required — only the minimum necessary information.

In all of the above cases, data is shared under strict confidentiality agreements — these partners are equally prohibited from passing your information on to any third party.

To be clear: fu99 never shares any data with marketing companies, advertisers, or data brokers.

5Data Storage & Security

Fu99 uses industry-leading practices to keep your data secure:

  • SSL/TLS 256-bit Encryption: All data transmissions are encrypted.
  • Hashed Password: Passwords are hashed using the bcrypt algorithm.
  • Firewall & IDS: Round-the-clock monitoring to prevent unauthorized access.
  • Regular Security Audits: Regular security audits conducted by independent third-party experts.
  • Data Backup: Regular backups to a secure location — zero risk of data loss.
  • Access Control: fu99 staff can only access the data necessary to perform their specific role.

How long we retain your data: Data for active accounts is kept for the duration of the account. After account closure, data may be retained for up to a maximum of 5 Years May be retained temporarily, then securely deleted.

6Cookies & Tracking

Fu99 uses three types of cookies:

  • Essential Cookies: To maintain login sessions and store language preferences and security tokens. Disabling these cookies may affect how the service functions.
  • Performance Cookies: Used for page load time and error monitoring — not personally identifiable.
  • Preference Cookies: To save your game preferences, font size, and other personalization settings.

Fu99 does not use any third-party ad trackers or social media pixels. You can disable or clear cookies from your browser settings at any time — however, disabling essential cookies will prevent login from working.

7Your Rights

You have several important rights regarding your personal data:

  • Right to Access: You can find out exactly what information fu99 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Deletion: In certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: The right to object to the use of your data for any purpose.
  • Right to Opt Out of Promotional Communications: You can opt out of marketing emails or SMS messages at any time.
  • Right to Lodge a Complaint: If you are dissatisfied with how your data is handled, you can raise a complaint directly with our support team.

To exercise any of the rights above, email us at support@fu99-baji.com or reach out via live chat. We'll respond within 48 hours.

8Children's Privacy

Fu99's services are entirely Prohibited for users under 18. We do not knowingly collect personal information from minors.

If a parent or guardian becomes aware that a minor's information has been submitted to us, please contact support@fu99-baji.com immediately. We will promptly delete the data and close the account.

Advice for Parents: Use parental control software on your device to prevent children from accessing online betting sites. Never leave your fu99 password within reach of minors.

9Policy Changes

Fu99 reserves the right to update this Privacy Policy as needed. The date of each update is noted at the top of the page.

Minor updates will be reflected on the page directly. For significant changes — especially to how your data is used — members will be notified by email or push notification at least 14 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.

10Contact

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us:

  • Email: support@fu99-baji.com — response within 48 hours.
  • Live Chat: 24/7 live support in Bangla — the fastest way to reach us.
  • Send requests for data deletion or correction in writing via email.
  • Including detailed information in data protection complaints helps us respond faster.
Important: fu99 will never ask for your password, OTP, or mobile banking PIN over a phone call or SMS. If you receive any such communication, it is a phishing attempt — please report it to our support team immediately.

Fu99 Data Protection Details

How your data is protected with bank-grade security

256-bit SSL/TLS Encryption
All data exchanged between your browser and fu99's servers is secured with 256-bit SSL/TLS encryption — the same technology used by major banks and government institutions worldwide. When you see "https://" in your browser's address bar, your connection is secure.
bcrypt Password Hashing
fu99 never stores your password in plain text. Passwords are hashed using the bcrypt algorithm, which means even fu99 staff cannot see your password — and if hackers ever accessed the database, they still wouldn't be able to retrieve it.
Two-Factor Authentication (2FA)
fu99 accounts support Two-Factor Authentication (2FA). When logging in, you'll need to enter both your password and a one-time OTP sent to your mobile — so even if your password is compromised, your account stays safe. You can enable this easily from Account Settings.
No Ad Trackers
The fu99 website and app contain no third-party ad trackers, social media pixels, or analytics scripts that transmit your personal data externally. Only scripts essential to operating the service are used.

Fu99 Privacy Policy — How to Know How Safe Your Data Really Is

It's only natural to wonder, when signing up for an online platform, what they will do with your information. On a betting platform — where financial details are also required — that question becomes even more important. fu99's privacy policy aims to answer that question honestly.

To register with fu99, you need to provide your name, mobile number, and email address. For larger withdrawals, KYC verification may require your national ID details. This information is used solely to verify your identity — not for marketing or third-party purposes. While KYC may feel like an extra step, it is there to protect you, ensuring no one else can withdraw funds in your name.

Many people don't fully understand how password security works. fu99 never stores your password directly — it is hashed using bcrypt, which converts what you type into an unreadable code. Not even fu99's own developers or support staff can see your password. So if anyone contacts you by phone or message claiming to be a fu99 employee and asks for your password, it is without doubt a scam.

Many online platforms sell user data to advertisers — it's a common business model. fu99 does not do this, because our business model does not rely on selling data. Your gaming history and preferences are never shared with any third party. This is fu99's clearest and most direct privacy commitment.

Fu99 also maintains a transparent data retention policy. Data for active accounts is kept for as long as the account remains open. After an account is closed, data may be retained for up to five years for financial and legal compliance — no longer. After that, all data is securely deleted. If you would like your data removed sooner, you can submit a request to our support team.

Let's keep cookies simple. When you use the fu99 website or app, certain cookies are stored. Essential cookies are required for the service to function — such as keeping you logged in. Performance cookies measure page speed but contain no personally identifiable information. We do not use advertising cookies. You can clear cookies at any time from your browser settings.

There are simple steps you can take to protect your own account. Use a strong password — at least 8 characters, including numbers and special symbols. Enable fu99's two-factor authentication — it takes just a few minutes from your account settings. Always log out after using fu99 on a public or shared device. Never share your password with anyone — including anyone claiming to be fu99 staff.

You have the right to view or correct your data — this is clearly stated in fu99's policy. If you believe any information fu99 holds about you is inaccurate, please contact support. If you wish to have all your data deleted, you can submit that request when closing your account. While certain data may be retained for up to five years for legal reasons, everything else will be deleted.

Overall, fu99's privacy policy is an honest and transparent document. There are no hidden clauses, no vague language. You can clearly see what your data is used for, who it is shared with, and how long it is retained. That transparency is what sets fu99 apart in Bangladesh's online betting market.

Privacy Policy Highlights at a Glance

Encryption: 256-bit SSL/TLS & bcrypt hashing.
Data Sales: Never. Not to anyone.
Data Retention: Up to 5 years, after which it is permanently deleted.
2FA Supported: Enable it from your Account Settings.
Right to Erasure: Request at any time.
Advertising Trackers: No third-party trackers.

Frequently Asked Questions

What happens when a match is cancelled or suspended depends on when the bet was placed and how much of the match was played. The general rule is: if a bet was placed before the match started and the match never takes place, the full stake is refunded. If the match starts but ends before a minimum threshold is reached — such as fewer than the required overs in cricket, or before 45 minutes in football — the bet is typically voided and the stake returned. However, if the match is suspended after a significant portion has been played and is completed within the next 24–48 hours, settlement may be based on the final result. For live betting, the rules differ slightly — settlement may be based on the score or result at the time of suspension. For details on a specific match, contact the support team — they can advise based on the rules of that particular league.

Yes, fu99 offers several ways to temporarily pause or restrict your account. The simplest option is the "Cooling-Off" feature, which lets you lock your account for 24 or 48 hours — during this time, logging in or placing bets will not be possible. For a longer break, you can opt for "Self-Exclusion" — your account will be suspended for 7, 30, or 90 days. Once the period ends, your account will not reactivate automatically; you will need to contact support to resume access, and a 24-hour cooling period will apply beforehand. If you wish to permanently close your account, a written request to support is all it takes. The entire process can be completed through the "Responsible Gaming" section in your Account Settings or via live chat — no reason required, no questions asked.
🔒 Safe Betting
Your data is secure — play with complete peace of mind
Every piece of data you share with fu99 is protected with bank-grade security. Register today and join 500,000+ members across Bangladesh.
256-bit SSL Data Is Never Sold 2FA Supported 24/7 Support
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